FAQ

Shipping can take up to 4-8 business days.
We offer flat-rate shipping for $10 on all orders. Orders over $100 qualify for free shipping automatically at checkout.
Yes, we offer free shipping on all orders over $100.

Unfortunately, we currently do not offer worldwide shipping. Our shipping services are exclusively available to customers within Canada and in the USA. We hope to expand globally in the future.
We currently ship to Canada and the United States only. If you're located in either country, we've got you covered!

For hygiene and safety reasons, we are unable to accept returns for any of our skincare products. All sales are final.
Please allow up to 4-8 days for delivery. We appreciate your patience as we ensure each order is carefully made and shipped. Should there be any issues, please contact us at hello@sundayroutineskin.com

In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.

In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.

In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.
Once your order has been processed and fulfilled, we are unable to accommodate changes or cancellations.

No. While we do not use any synthetic fragrances, we use natural essential oils for a subtle and pure scent.
Sunday Routine is certified Vegan by the Vegan Action and certified Cruelty-Free by Leaping Bunny. We take pride in offering products that are only cruelty-free, vegan, and plant-based embodying our firm stance against animal testing. We are dedicated to ethical and sustainable practices. We truly appreciate your support and thank you for choosing our products that align with our values.

Our products are made with love in Calgary, Alberta.
Our customer service team is committed to providing assistance during our regular business hours, which are from Monday to Friday, 9 AM to 5 PM. Should you have any inquiries or concerns, we kindly request that you reach out to us via email at hello@sundayroutineskin.com or through Instagram @sundayroutineskin

Shipping & Delivery